Refund Policy

To request a refund, kindly submit a written request within 14 days of the project delivery or issue occurrence. Please email your request to refund ayoub@logospix.online  with the subject “Refund Request – Project Odyssey.” Ensure you include a detailed explanation and any supporting documentation.

Refund Process:
Upon receiving your refund request, we will carefully review the provided information. If approved, we will initiate the refund process within 5 business days, utilizing the original payment method.

Refund Denial:
Please note that we reserve the right to deny a refund if:

  • The request is submitted after the specified timeframe.
  • The issue is beyond our control.
  • Insufficient evidence is provided to support the refund claim.

Partial Refunds:
In certain cases, we may offer partial refunds based on the extent of dissatisfaction or the severity of the issue.

Cancellation Policy:
Should you decide to cancel a project before completion, a refund will be provided based on the completed work, minus applicable fees.

Changes to the Refund Policy:
We reserve the right to update or modify this refund policy. Clients will be notified of changes through the website or direct communication.

By engaging with logospix , you agree to abide by the terms in this refund policy. For any questions or concerns, please contact us at support ayoub@logospix.online

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