Refund Policy
To request a refund, kindly submit a written request within 14 days of the project delivery or issue occurrence. Please email your request to refund ayoub@logospix.online with the subject “Refund Request – Project Odyssey.” Ensure you include a detailed explanation and any supporting documentation.
Refund Process:
Upon receiving your refund request, we will carefully review the provided information. If approved, we will initiate the refund process within 5 business days, utilizing the original payment method.
Refund Denial:
Please note that we reserve the right to deny a refund if:
- The request is submitted after the specified timeframe.
- The issue is beyond our control.
- Insufficient evidence is provided to support the refund claim.
Partial Refunds:
In certain cases, we may offer partial refunds based on the extent of dissatisfaction or the severity of the issue.
Cancellation Policy:
Should you decide to cancel a project before completion, a refund will be provided based on the completed work, minus applicable fees.
Changes to the Refund Policy:
We reserve the right to update or modify this refund policy. Clients will be notified of changes through the website or direct communication.
By engaging with logospix , you agree to abide by the terms in this refund policy. For any questions or concerns, please contact us at support ayoub@logospix.online